package com.crm.entity;

import java.util.Date;

/**
 * 客户服务实体
 *
 * @author Administrator
 */
public class CustomerService {

    private Integer id; // 编号
    private String serveType; // 服务类型 1,咨询 2，建议 3，投诉
    private String overview; // 概要
    private Customer customer; // 所属客户
    private String state; // 1，新创建 2，已分配 3，已处理 4，已归档
    private String serviceRequest; // 服务请求
    private String createPeople; // 创建人
    private Date createTime; // 创建日期
    private String assigner; // 分配人
    private Date assignTime; // 分配日期
    private String serviceProce; // 服务处理
    private String serviceProcePeople; // 服务处理人
    private Date serviceProceTime; // 服务处理日期
    private String serviceProceResult; // 服务处理结果
    private String myd; // 客户满意度

    public Integer getId() {
        return id;
    }

    public void setId(Integer id) {
        this.id = id;
    }

    public String getServeType() {
        return serveType;
    }

    public void setServeType(String serveType) {
        this.serveType = serveType;
    }

    public String getOverview() {
        return overview;
    }

    public void setOverview(String overview) {
        this.overview = overview;
    }

    public Customer getCustomer() {
        return customer;
    }

    public void setCustomer(Customer customer) {
        this.customer = customer;
    }

    public String getState() {
        return state;
    }

    public void setState(String state) {
        this.state = state;
    }

    public String getServiceRequest() {
        return serviceRequest;
    }

    public void setServiceRequest(String serviceRequest) {
        this.serviceRequest = serviceRequest;
    }

    public String getCreatePeople() {
        return createPeople;
    }

    public void setCreatePeople(String createPeople) {
        this.createPeople = createPeople;
    }

    public Date getCreateTime() {
        return createTime;
    }

    public void setCreateTime(Date createTime) {
        this.createTime = createTime;
    }

    public String getAssigner() {
        return assigner;
    }

    public void setAssigner(String assigner) {
        this.assigner = assigner;
    }

    public Date getAssignTime() {
        return assignTime;
    }

    public void setAssignTime(Date assignTime) {
        this.assignTime = assignTime;
    }

    public String getServiceProce() {
        return serviceProce;
    }

    public void setServiceProce(String serviceProce) {
        this.serviceProce = serviceProce;
    }

    public String getServiceProcePeople() {
        return serviceProcePeople;
    }

    public void setServiceProcePeople(String serviceProcePeople) {
        this.serviceProcePeople = serviceProcePeople;
    }

    public Date getServiceProceTime() {
        return serviceProceTime;
    }

    public void setServiceProceTime(Date serviceProceTime) {
        this.serviceProceTime = serviceProceTime;
    }

    public String getServiceProceResult() {
        return serviceProceResult;
    }

    public void setServiceProceResult(String serviceProceResult) {
        this.serviceProceResult = serviceProceResult;
    }

    public String getMyd() {
        return myd;
    }

    public void setMyd(String myd) {
        this.myd = myd;
    }
}
